Payment Options

Water Department customers are requested to please provide their actual current water bill(s) upon making payments at our local office, versus our staff reprinting said bill(s). We appreciate your help in our efforts to be more efficient, reduce paper usage and associated costs.

Pay By Mail

Mail payment and bill stubs to:

East Chicago Water Department
P.O. Box 423
East Chicago, IN 46312

Pay In Person

View a list of locations where you can pay your water bill.

Credit or debit cards are accepted in person at Water Department Office.

Electronic Payments

Pay by credit/debit or checking/savings account online at our Water Bill Pay Portal. There is no additional charge to customers when payment by credit or debit. 

Note: The Water Bill Payments Site has been revised. If you previously had an account with the old site then you should continue to login using that accounts credentials. To pay your bill, you must select Utility Billing after following the Water Bill Pay Portal link above.

View Bill Only

Visit the Smartbill website to view your statement online.